Canon MG 5450 Printer Repaired

By on September 3, 2015
printer mg5450 repair








I work at copyshop and we have a Canon MG5450 printer who is used to print on CD and DVD. After 8500 printings, error 5B00 occur that’s mean the waste ink pad is almost full. This is a protection counter to prevent ink leak.

printer mg5450 repairing

In this case i have to clean or replace the waste ink pad. I chose to clean them. Let’s start the job. Disassembling is very easy: no screws just clips.

After disassembling the lateral, two screws and remove the scanner assembly (be careful at the scanner connections with the motherboard). Lift up the scanner and you will see the waste ink pad.

printer mg5450 repaired

As you can see in the photo the waste ink pad is almost full. One screw and the pads are removed. After cleaning you must dry them and put it back. Assembling the printer back, but surprise! The error still occurs. The waste ink counter and other information are stored in the EPROM. Now is time to reset the waste ink counter.

First we need to enter in service mode: press and hold the power button, then press for five times resume stop/button and release the power button. Connect the printer to computer and run Canon service tool V 3400, select the region and press waste count reset. After few seconds the counter is reset. Turn the printer off and then on. Now the printer is work again.

printer mg5450 repair4

This article was prepared for you by Mihai Mazarus from Brasov Romania. He works in a copyshop and his hobby is electronics repair.

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  1. Albert Hoekman, Holland

    September 3, 2015 at 10:09 pm

    Thank you for the exellent explanation of this very good article. Good to write in my "solution-file".

  2. Yogesh Panchal

    September 4, 2015 at 12:02 am

    Thanks for sharing your experience.

  3. thanh chelseabun

    September 4, 2015 at 12:49 am

    Can you tell me more about how to enter service mode (of all printer brands)? And please upload your picture 🙂

  4. Humberto

    September 4, 2015 at 2:51 am

    Good repair, but did you consult the Service Manual?

    • Mihai

      September 5, 2015 at 1:33 am

      Hello Mr. Humberto, i didn't use the service manual, i look around the printer to find how i can disassembling the printe.For more information i searched on google.
      Thank you !

  5. Mihai

    September 4, 2015 at 2:54 am

    Your welcome Albert !

  6. Gerald Millward

    September 4, 2015 at 7:10 am

    Ah - but from where do you get the Canon service tool V 3400?

  7. Gary

    September 4, 2015 at 7:54 am

    Nice job Mihai
    Great when it all unclips

    Just as well it wasnt an Epson as they are an absolute nightmare to repair anything on them - most repair shops here will just tell you to dump the printer as it would cost more to do the job you just did than the cost of the printer - The shop i used to work in would charge £70 100 Euro just to do what you have done!

  8. Mihai

    September 5, 2015 at 1:22 am

    Hello !
    The reseter tool and service mode entering i found it on the internet.
    If you want i can give you the reseter software, error codes and service mode entering for Canon printers.
    You wright Gary, the Epson printers is a nightmare to fix.

    • Jean Pierre Randria

      April 25, 2016 at 5:25 pm

      How to get the reseter software, error codes and service mode entering for Canon printers like IP 7200series.
      Many Thanks,

  9. Maurice Onyeukwu

    June 22, 2017 at 8:11 pm

    Dear Sir,
    greetings. My Canon print head is faulty and and I can obtain a spare fro a nearby dealer. Please, can the problem be diagnosed, so that it can repaired for reuse.

  10. Michael

    September 9, 2017 at 4:47 pm

    Excellent job Mihai, where du you start to disassemble the scanner? (Do you have a link to the service manual, so I can see how the machine MG 5450 is put together. Best regards. Michael

  11. fff

    September 10, 2017 at 12:00 am

    Hello, good site.

    But can you show or explain how to "After disassembling the lateral, two screws and remove the scanner assembly" ?

    Because I can't disassembly the "lateral", it seems stuck at the front and i don't want to break the plastic...



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