Bluestar Online Website

Few months back i did blog a post about this website where a ERG member did not get his spare parts even after few months. Calling and emailing  the owner have no respond from them as seems that they don’t even bother to take care of their reputation. Recently i got another two negative comments about this website and you can read it from THIS link.

I guess their service nowadays  is not as good as last time and if you wish to order from them then perhaps you may need to take some risk of no customer support and no one pick up phone and is just answering machine. If you are from the USA then you can try call them and see if there is anyone answer the phone or not. I wish to hear your comment about this website.

5 Comments

1. 

   John Preher

   August 11, 2009 at 11:42 pm

   I had a bad expreience witht these guys recenctly. You can read about it in my Blog, http://preher-tv.blogspot.com/2009/07/beware-bic-blue-star-international.html , they never responded to my emails and never answered the phone, sometimes an answering machine would pick up but it was so distorted I could not understand what it was saying. I will not use this company ever again.

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2. 

   Bailing

   August 12, 2009 at 3:25 pm

   Hi Jestine,

   For your info, not only about the above issues that matters, but the item quantity delivered is not the same with the quantity I ordered. So, for example if you order two items A & B, A for 3 and B for 5 pcs. Then the delivered parts might be A you get only 1 pc and B you get 7 pcs, without prior notice from them. I highly recommend all ERG members to buy from professional supplier which has online stock availability, so that you would know in advance whether they could provide the quantity you need or not.

   Bailing

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3. 

   admin

   August 12, 2009 at 7:25 pm

   Hi John and Bailing,

   Thanks for sharing your experience about this company

   Jestine

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4. 

   Steve Hearns

   February 26, 2010 at 4:54 pm

   Update on this part supplier - seems many more same problem occuring, now there is no way to contact anyone at the site.

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5. 

   admin

   February 26, 2010 at 10:50 pm

   Hi Steve,

   Thanks for the update.

   Jestine

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