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How to detect cracked LCD panel without backlight or power on

By on January 15, 2016
lcd screen cracked









Somebody asked me to repair this Samsung LCD TV Model: LA32R71BAX which is unable to switch on. When I switched it on there is no backlight or sound. The power supply standby voltage is normal at 5.2V and other voltages measured to be low including the backlight inverter voltage.

It is quite obvious that the smps power supply board is having problem and in protection mode .The power supply board is tested standalone i.e without the T-con, main and inverter board but the voltages still remain low.

lcd tv screen crack

There is no visible components burn or bulged capacitors, so I proceed to measure all the diodes and FET driver transistors(QM801/802). Unable to detect any faulty components , I searched the internet and  managed to get a copy of the power supply board schematic with part no: BN44-00192B .

lcd tv schematic

Please click on the schematic to enlarge it

Figure A 

Figure A showed a part of the smps schematic that is giving the problem. ICM801 is the MOSFET driver IC  with pin 10 function as fault input detection which the voltage derive from the smps primary transformer. Capacitor CM808 were found to be very low capacitance when measured and the low voltage detected at pin 10 activate the IC

to switched to protection mode. Since I do not have the actual capacitor I replace an equivalent with the capacitance and voltages close to the original. When I tested the power supply board again,he voltages are back to normal. I re-connect all the boards and power on the tv worked as normal with the sound & backlight on.   Unfortunately, the LCD panel screen was cracked & feel frustrated with the time and energy wasted  to repair the power board.

I did some research to find a quick way to detect cracked LCD panel when the backlight or tv cannot turn on. After failed to find a solution from the internet, I was hoping that high intensity light will be able to show the cracked. I tried with high intensity LED torchlight and bright table lamp spot light but unable to view the cracked partly due the mirror reflection of the bright light on the surface of the screen or not it is not bright enough to penetrate the polarizer screens. (see Photo 1).

Since strong light is need to penetrate into the backlight screen layer to be reflected back to the front, I try putting it under strong sun light. I am delighted to see the cracked area of the  LCD panel appeared as a faint greyish/white colored  patch (Photo 2). You have to move around in different view angle and height in order to have a clear view of the cracked area. To prove that the greyish/white colored patch is indeed the cracked area, the tv was power on again (see Photo 3). This colored patch location coincide with the cracked area shown when the backlight is on.

It is easier to view the cracked screen with the LCD panel lying flat and  facing the open sky without any shelter (see Photo 4)

lcd tv repair

Photo 1 (Attempted  to detect lcd panel cracked by using a table lamp spot light)

detect bad lcd screen

Photo 2  (Location of the visible cracked screen under the sun)

lcd tv cracked screen

Photo 3 ( Location of cracked LCD screen when power on)

lcd tv cracked screen repair

Photo 4 ( LCD screen lying flat and facing the sky for easier viewing)

I hope my article is helpful to those  people in the repair business to diagnose cracked lcd panel screen before proceeding to repair in order to save time and money. Most customer will not pay for a new screen which is expensive and not worthwhile to repair.


This article was prepared for you by SK Wong from Malaysia and he graduated from London with a degree in Electronics and Electrical Engineering. He has more than 40 years of experience in the consumer product manufacturing. With the passion to repair electronic products from young , he has been doing it part time until now.

Currently, he can provide turnkey solutions for consumer products including services from idea or concept to design , prototyping , finished products (including electronic,mechanical and plastic parts) and manufacturing.


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  1. Anwar Shiekh

    January 15, 2016 at 9:09 am

    I also graduated in London, so am naturally inquisitive where you graduated from.

    • skwong

      January 15, 2016 at 10:41 am

      I graduated from PCL, now they have changed the name to Westminster University.

  2. Gopal Sharma

    January 15, 2016 at 2:12 pm

    Great idea sir.

    • skwong

      January 16, 2016 at 1:03 pm

      Thank you

  3. Yogesh Panchal

    January 15, 2016 at 3:19 pm

    Good effort and Diagnoses! Handling LCD Screens while Repairing more care is required.Because it is very thin and could be easily get cracked while handling. anyway every mistake taught us and give us new directions if we are ready to accept.

    Thanks for sharing your experience.

    • skwong

      January 16, 2016 at 1:10 pm

      You are right, LCD TV requires extra care in handling. LCD screen also cracked by itself for no reason and unavoidable . As a repairer we have to be careful and protect ourselves to avoid conflict with customers.Thanks for yr comment.

  4. Albert van Bemmelen

    January 15, 2016 at 3:30 pm

    Thank you for article and Samsung Power Board schematic.

    • skwong

      January 16, 2016 at 1:11 pm

      You are welcome

  5. Anthony

    January 15, 2016 at 3:34 pm

    Thank you SK Wong for taking the ime to share your advice here, it is very much appreciated !

    Best Regards

    • skwong

      January 16, 2016 at 1:12 pm

      You are welcome

  6. Parasuraman S

    January 15, 2016 at 5:16 pm

    A novel way of detecting cracked panel! Something new! Many thanks for sharing! Good work!

    • skwong

      January 16, 2016 at 1:17 pm

      Thank you

  7. patrick

    January 15, 2016 at 9:30 pm

    Thanks a lot for you article,it was very nice of you to share with us the skill how to detect a cracked screen

    • skwong

      January 16, 2016 at 1:18 pm

      You are welcome

  8. Robert Calk

    January 15, 2016 at 11:52 pm

    Good job. Thanks for sharing your work with us.

    • skwong

      January 16, 2016 at 1:19 pm

      Thank you

  9. Yazid

    April 7, 2016 at 7:28 pm

    Very good job and technique thanks.

  10. Luis Abrenica

    May 15, 2016 at 12:13 pm

    Sk Wong,

    Thanks for the repair tip


  11. Don henke

    March 17, 2017 at 12:19 pm

    i have a question that cannot find answer to and that is if you can see a crack on lcd panel if the only thing working is the back light? every where i look all they talk about is the backlight being bad. its not . the screen is just white. please help.


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