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Singer DVD Player Tray Can’t Fully Open

By on May 20, 2016
singer dvd player tray can't open









Singer DVD Player Tray Can't Fully Open

Customer sent to me this Singer SDV837S2VT DVD player with the complaint of the tray only coming out halfway.

Usually this kind of problem is due to broken gear or the tray assembly need servicing (preventive maintenance). See the photo below of the tray being ejected halfway only.

Singer DVD Player repair

As usual, one has to open up the back screws in order to lift up the cover and to perform the checking.


how to open dvd player


In the below photo, you could see how is the “Tray” look like. The Tray is where the CD landed on its platform. This means, if the tray can’t be opened then you can’t insert the CD.

how to open dvd player for repair

The DVD motor cap had to be removed in order to see what’s wrong with the assembly.

dvd repair


Now, open the tray manually with the help of a small flat tool. Be careful as not to break all the fragile plastic.

open dvd tray


Once opened I could see that the belt was loosen and need replacement. I then cleaned all the wheel with soft cotton.

service dvd tray


The tray running path also had to be cleaned.

dvd tray problem repai


Once the servicing and cleaning was done, I powered up the DVD again and this time the tray can be fully ejected. In this case, there was no parts being replaced. If you would like to learn how to repair DVD player you can check out this Ebook by Humphrey.

dvd repaired



This article was prepared for you by Suranga Bandara who owns an Electronics shop in Anuradapura, Sri Lanka.

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Note: You may check out his previous repair article in the below link:




  1. Aziz

    May 20, 2016 at 3:04 pm

    Hi Mr Suranga Thank you very much

  2. Parasuraman S

    May 20, 2016 at 3:55 pm

    Good work

  3. Yogesh Panchal

    May 20, 2016 at 4:28 pm

    suranga ,
    Good job!

  4. Anthony

    May 20, 2016 at 4:33 pm

    Good economical repair Suranga, well done !

  5. Albert van Bemmelen

    May 21, 2016 at 3:36 am

    Thank you Mister Suranga. This repair could also
    be a repair that XBOX360 Console DVD Drives
    may need when trays do not open. (If it is not the magnet that became to strong which closes the Disc onto the Turnmotor. And inhibits the plateau from opening afterwards.) Once I also repaired a PC
    drive that refused to eject. Replacing a bad NPN transistor fixed that.

  6. Paris Azis

    May 21, 2016 at 6:12 pm

    Hey Suranga,

    Well done. Thanks for sharing it.


  7. Robert Calk

    May 23, 2016 at 1:01 pm

    Good job, Suranga.

  8. Humberto

    May 24, 2016 at 10:35 pm

    Well-done Suranga. Congrats.

  9. moshe

    May 25, 2016 at 9:22 pm

    Nice one Suranga..thanks for sharing!


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