Comments on: The Unfortunate Experience Of Samsung LCD TV Repair

By: Lawrence Mc Coig

Lawrence Mc Coig — Sun, 08 Sep 2024 23:29:54 +0000

Sorry to hear the customer would not be reasonable with you! Trying to keep peace is important so I think you handled things the best with another tv.
At restaurants I hear customers DEMAND this or that. Non examples for sure.
Do not let bad customer get you down.

Likes(0)Dislikes(0)

By: Yogesh Panchal

Yogesh Panchal — Thu, 05 Sep 2024 07:05:46 +0000

Good Job! Imoudu,
every time there is a new lesson from every repair....I am having one Idea to skip these type of errors by asking customer to try to fit the panel under our guidance This will have two benefits..
1) 100% blaming is avoidable.
2) Customer will come to know what he is paying for.....ha ha just kidding.

Likes(0)Dislikes(0)

By: Tito Kanshulu

Tito Kanshulu — Tue, 03 Sep 2024 09:14:25 +0000

Imoudu, this was a very bad experience. You know, these mishaps happen to every technician, it's a risk we have to bear. Sometimes we meet customers who understand such misfortune and there are some bad guys like the one you met. All in all, let's not get discouraged by such kind of guys.

Likes(0)Dislikes(0)

By: Imoudu.O

Imoudu.O — Sun, 01 Sep 2024 13:58:24 +0000

To all my colleagues
Thanks you all for your empathy and encouragmemt,i determined to move on with God grace and help.

Likes(1)Dislikes(0)

By: Parasuraman S

Parasuraman S — Sun, 01 Sep 2024 13:01:59 +0000

In reply to Imoudu.O.

That is very nice to hear! A big solace!

Likes(0)Dislikes(0)

By: Imoudu.O

Imoudu.O — Sat, 31 Aug 2024 21:36:41 +0000

Albert Van.B
You are quite right concerning Lg led tv, there is lg 43" smart tv on my work bench which is 8 years old and its panel is already having horizontal lines and i adviced owner to discard it.It's a huge risk in handling any repair that has to do with panel. Infact my wife adviced me not to be doing such repair again. Anyway thanks for your comments.

Likes(0)Dislikes(0)

By: Imoudu.O

Imoudu.O — Sat, 31 Aug 2024 21:22:55 +0000

Parasuraman.S
You know what, two days after this mishap another 48" philip smart tv came from another customer for backlight light problem, i was out of wit to handle it,will i did pray to God for help and i did the replacement and it was a success.
Well i appreciate your empathy with me

Likes(3)Dislikes(0)

By: Anwar Yunas Shiekh

Anwar Yunas Shiekh — Sat, 31 Aug 2024 19:05:18 +0000

This is why I never repair for anyone but myself

Likes(0)Dislikes(0)

By: Jim

Jim — Sat, 31 Aug 2024 18:42:28 +0000

Oh wow I hate that happened to you after all the hard work upgrading to led backlight, and the customer going off on you when the tv was junk anyway, I have had that problem when repairing lcd-led sets in the past, on the larger 65” and up sizes.

Likes(1)Dislikes(0)

By: Tayo

Tayo — Sat, 31 Aug 2024 16:24:52 +0000

Imoudu... I feel your pain exactly.
I was making a similar repair on a very nice TV set that whose diffusers were falling off.
First time doing it so I had to research using optically clear adhesives and how to set it and everything.
I got everything together but 1 diffuser fell and there was a bright spot. I could have just left it alone... I SHOULD have just left it alone but I couldn't. Disassembled everything and set the diffuser in properly.
Put everything together just to find that I had slightly damaged one of the film connectors leading to the display.... I had lines and artifacts near the damage. Totally disgusted! Live and learn!

Likes(1)Dislikes(0)