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Universal Troubleshooting Process

By on August 3, 2008

I’ve got a message from Mr Kirk who is also ERG Member who wrote me this:

“You might want to check out a guy named Steve Litt in the USA. He has written several books on troubleshooting and teaches a course on it also. Although he started in the audio repair business, he now works on computer networks ( I believe). His books and course are based on what he calls the Universal Troubleshooting Process (UTP). The UTP is a process that can be used to troubleshoot virtually any problem. Your writings remind of some Steve’s ideas. I’ve purchased several of his books and definitely recommend them. Give his stuff a look.”

If you are interested in Steve Litt’s book you may click on the picture to visit his website:

steve litt



  1. jephthah usoh

    June 18, 2010 at 10:04 am

    i want to know more about theuniversal trouble shooting process

  2. admin

    June 18, 2010 at 10:14 am

    HI Jephthah,

    You may need to email the owner at



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