Comments on: Welding Machine Repair- Repaired But Ended Up With A Bad Argument With Customer https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/ Semiconductors, Test Equipments, Circuit Board Troubleshooting, Electronic Repair Courses and Many More! Fri, 02 Dec 2022 20:12:58 +0000 hourly 1 https://wordpress.org/?v=5.4.24 By: Lynn Blakely https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398318 Fri, 02 Dec 2022 20:12:58 +0000 https://jestineyong.com/?p=28700#comment-398318 Waleed:Wow, You got a lot of replies, and comments. I had an occasion years ago I repaired a Sony receiver it worked in the shop. Customer took it home and said it didn't work. I gave him a Tandberg receiver that I had to keep him happy. I don't know what happened to the Sony but i think it may have been hooked up to to many speakers at the same time. I didn't even ask questions. Some times it just better to keep peace rather that try to confront persons that are privileged. I am retired and only do things for friends for free, they pay only for the parts. I recently upgraded a laptop by replacing the hard drive with an SSD. He shipped it to me from North Charolina, to Arkansas, USA.

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398258 Mon, 28 Nov 2022 12:41:53 +0000 https://jestineyong.com/?p=28700#comment-398258 In reply to Yogesh Panchal.

Yogesh: a new process that I started with my customers is I tell them I will do my best to get it up and running but in the process if it did not get fixed, I will have to charge you estimate fees. alot of people appreciatating that fact that we work hard to find the fault but if I find the fault and the part was missing that is a waste of time on my behalf and If I did not get paid for that wasted time, I am doomed. people accepting and other rejecting so that was my scale to work or not to work on any device. have a blessed day

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398257 Mon, 28 Nov 2022 12:36:48 +0000 https://jestineyong.com/?p=28700#comment-398257 In reply to John Runng.

John: that is a good way of losing customers in my home town. thanks for sharing and have a blessed day

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]]> By: Yogesh Panchal https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398226 Sun, 27 Nov 2022 08:16:08 +0000 https://jestineyong.com/?p=28700#comment-398226 Waleed,
You will get 1 out of 10 these type of creepy johnnies.some time equipment working nature is changed while you troubleshooting. most of the times in laptop, i got a laptop for repair for intermittent display problem when you turn on it works for 3 to 4 minutes & it turn off may be because of overheating. in fault finding process i noticed laptop is not turning ON .after fault finding i am on conclusion GPU processor is shorted because surrounding capacitors behave like shorting.now given estimate for motherboard replacement to the customer he denied estimate & he wants his laptop back in previous condition........which is not possible because GPU is burnt because of shorting on the board......Here i got idea from doctors most of time they signing bond with us about the patient that .....we will try our best possible rest is up to the god & any circumstances we are not responsible because after treatment or operation other complications may also occur & also chances are high to lost life of the patient.

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]]> By: John Runng https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398217 Sat, 26 Nov 2022 20:50:46 +0000 https://jestineyong.com/?p=28700#comment-398217 In my shop I had a lot of problem customers. The way I dealt with it was to charge a $20 deposit, non refundable, in advance. It worked like magic. 90% of the problem people would turn around and walk out. Their problem was eliminated before it started.

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398202 Sat, 26 Nov 2022 07:25:01 +0000 https://jestineyong.com/?p=28700#comment-398202 Tino: LOL. good one. have a blessed day

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398201 Sat, 26 Nov 2022 07:24:17 +0000 https://jestineyong.com/?p=28700#comment-398201 In reply to Tom Schupbach.

Tom: ture but that will never stop me from doimg what I love. have a blessed day.

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398200 Sat, 26 Nov 2022 07:23:16 +0000 https://jestineyong.com/?p=28700#comment-398200 In reply to AdamS.

Adams: thanks man. I appreciate the comment. we always going to face people which this kind of mentality but we learn from it, move on and do the best we can in the field of repair. have a blessed day

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398199 Sat, 26 Nov 2022 07:21:32 +0000 https://jestineyong.com/?p=28700#comment-398199 In reply to Imoudu.O.

Imoudu: totally agree but not many people are willing to pay upfront for repair. I take astimate fees but like you said there are many people who thinks that the universe is centered around them and that is the proplem now aday with such people.

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]]> By: Waleed Rishmawi https://jestineyong.com/welding-machine-repair-repaired-but-ended-up-with-a-bad-argument-with-customer/comment-page-1/#comment-398198 Sat, 26 Nov 2022 07:19:27 +0000 https://jestineyong.com/?p=28700#comment-398198 In reply to Paris Azis.

totally agree with that and that ia a very good policy to practice that is why I do not accept certain equipment for repair that was already opended and made on the inside. I open the device while the customer awaits then I decide to take it or not. I always inform the customer that there will be estimate fees in case the price was not agreed upon and if it was not repaired. most of the customer started to accept that but some people still have this kind of mentality that the universed is centured around them sad to say. have a blessed day

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