How To Get At Least 5 to 10 Service Call Per day
Do you know that getting service call from customer is very important? Regardless whether it is a under warranty call or call to pick up the repair item, you must attend it in a professional way. Under warranty call does not mean that you will make losses because if you give good customer support the customer will eventually spread the good news about your company. It will be better if you get service call to repair the customer set. How do you get at least 5 to 10 service call perday? I mean the call to ask for pick up and repair the equipment. There are few ways that you can do it but i may need your ideas too to help all the fellow repairer.
1) Faxing to the shop that is dealing with the equipment that you are repairing. If you are repairing computer related products then fax it to the computer shop about the services you are providing.
2) Distributing flyers in housing area- If those houses area can be accessed then you can put your flyer in their letter box. Many people are lazy to carry their equipment to repair shop. If you provide the service of pick up with reasonable price you have the chance to get the business
3) Advertise in local magazine- In my city there is a company that specialize in distributing monthly magazine to a specific area. That means if you live in a place called “A” the company will only distribute their magazine to “A”only and they would not distribute the magazine to other places which is too far from “A”. And there is no point for you to advertise in other area (far places) because you will make losses in the traveling time, petrol, paying toll and etc.
4) Make sure you always carry name cards with you-Name cards are meant to be given away. If you see your friends and relatives make sure you tell them the nature of your business and give them your name card. Who knows they may have good business deal for you.
There are more ways to increase the service call and i would like to hear from you how this can be done. Feel free to give your comment and I’m sure many blog reader will appreciate your contribution-thanks!
Jestine
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Waleed Rishmawi
March 18, 2011 at 7:55 am
good article and I thank you for it.
well, in my country, the best advertisment that I experienced is the testimony of the customers. I always give out good deals and ask them to spread the word. and I always get customers telling me that this or that guy mentioned you to me..when the guy who spread the word comes back to the shop, I thank him and give me a deal again..and so on..so far so good.
Ammadey
March 19, 2011 at 8:36 am
Hi jestine,
first of all i would like to thank you for sharing your ideas and knoledge for all of us, in this opportunity i would like to ask you from which country i can buy your testing electronic components and other ebooks, countinously i am trying to see your site to buy your books, so i hope you will be helping me, and please reply me, and thank you so much jestine!!!
admin
March 19, 2011 at 8:51 am
Hi Ammadey,
I have sent a personal message to your email.
Jestine
admin
March 19, 2011 at 8:54 am
Hi Waleed,
Thanks for contributing your ideas.
Jesine
Amir Mukhtar
March 20, 2011 at 2:21 am
Thanks you Sir jestine to share experienced techtics:
As my point of view:
First of all need to be understanded situations about the business and customer thinking. what customer wants from vendor and what is the better for good business then someone will gain earnings.
Although, business always do to get income. but by customer only this would be possible. so therefore, customer is the king and vendor dependent. Because only money will be come from customer so called in every business.
Business strategies will be fixed from the point of view of customer because, customer wants below things from every vendor, like-wise,
1. Reasonable prices
2. Better quality with services
3. Warranty / Guarantee
4. Glamourous attendent with Best offers
5. soft and cool Listener
6. perfect solutions
7. Competitive attractions
8. Rate with respect to features
9. Cheap rates with better features
10. Pick & drop things complimentary.
11. At least, one call service check free after repair / sale. etc.
These above strategies and web owner's article tips will provide best earnings in business. because the phenomena has arisen :
CUSTOMER IS ALWAYS RIGHT
Thanks you
regards
Amir mukhtar
admin
March 20, 2011 at 11:03 am
HI Amir,
I guess you can become a good businessman! Thanks for all the ideas!
Jestine
wadi
March 24, 2011 at 11:23 pm
Hello Jestine,
thanks for the info n useful tips.