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No loading of PC OS solved

By on April 11, 2014
pc-hang-problem

 

 

 

 

 

 

 

A fellow-worker called me very desperate today in the morning because his PC was not loading the Operating System (OS). When I looked at the PC screen this is what I saw:

PC hang problem

When the PC was turned-on, it passed the POST test.

After that the next  screen would just stopped and hanged. The OS can’t load. His Motherboard was an ASRock P4i45GV.

pc hang problems

The chassis cover was removed and the two RAM modules were extracted for cleaning them up with a Pencil Eraser.

 pchangproblem

The modules were inserted again, but this did not solve the problem, no loading of the OS yet.

Next step was to extract the fan and heat sink of the Microprocessor.

pchangproblems

What a surprise! I discovered that one of the four retention hooks was loosen into the retention hole, then it was re-inserted. When the PC was switched-on again, the OS loaded perfectly.

pc hangproblem

humber

 

 

 

 

 

 

 

 

 

 

This article was prepared for you by Humberto Rodriguez, one of our ‘Master Authors’ from Cuba.

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